Webmaster & Developer | Systems Analyst
At Montcrest I managed the main support channel for desktops/laptops/tablets, along with local and cloud- based applications, printers, printers across 3 campuses with over 600 connected devices. Created partnerships with vendors in order to obtain better solutions for the school. Interacted on a daily basis with end users with day to day.
Collaborated with co-workers in order to provide the best solution for clients striving to provide the best solutions for keeping customer satisfaction as our main priority. Assisted in the design and deployment of front-end development for clients, changing content on an ad-hoc basis. Treating clients like there were part of our team I implemented slack with the clients to have an open channel of communications to better fit their needs.
My main goal at EGH Consultants was to provide suggestions for new technologies implementation for potential client solutions. Focusing on researching I was able to pivot clients to have better efficiency with technology, presenting the outcomes of research to management in an understandable manner.
Being part of the team at Earth Rangers I was able to assist in the deployment of a new VoIP system. Along with the new telephony system I partook of deployment of new complete enterprise Cisco system which included networking hardware and security gateways. I took the lead in designing and maintaining the design departments environment focusing on complete apple system in order to increase productivity, collaboration, and efficiency between that department.
ERC Showcase empowered me to develop building automation and management skills. As part of the team, I was tasked to write and execute queries on automation databases, and write programs for automation controllers. Along with programming came coordinating with IT Staff network address allocation and documentation.
At Tory’s, I interacted with employees regarding their hardware and software needs. I persevered to provide the best support and implementation experiences with end-users
Areas of concentration: Raiser's Edge, Administraign Raiser's Edge.
Areas of concentration: UI/UX Design, Systems Design, Media Studies, Graphic Design
Areas of concentration: Cryptography, Artificial Design